Below are our terms and conditions that apply when placing an order. Confirmation of the shopping cart implies acceptance of the below terms and conditions
Unfortunately, due to the nature of how our delivery trucks operate, we are unable to provide times for deliveries. If you require your order for a specific day, please book delivery for the day before to ensure it is on site for the day required. If you really need to be home for the delivery, we are happy to send you a text message as the truck gets loaded and is on its way. Please Contact Us if you have special requirements and we will always try to accommodate where possible
Each product will need to be delivered separately so each will require a separate order to be placed
If you would like to place a tarp/ground cover for your product to be placed on, please ensure that it is spread and adequately weighted by 7am on the day of delivery
Delivery will be made to the verge of your property unless other arrangements have been made
Rear lane way deliveries are only possible where there is adequate space to deliver the product without obstructing the lane way
Mini trucks require clearance of 3m width and 5m overhead to allow for tipping, more clearance is required for larger truck deliveries
We are unable to deliver under trees with low hanging branches
We are unable to deliver under low power lines or transmission lines from the power pole to the house
Our trucks are unable to drive on sandy or boggy ground. We require a minimum of compacted Road Base to drive on
If the requested delivery site is not accessible, your product will be placed in the nearest suitable location – All decisions as to site suitability rest with the driver
Cancellations must be received and processed minimum 24 hours before the scheduled delivery date – Delivery fee will not be refunded if less than 24 hours notice is given
PLEASE NOTE our soil and mulch products are all produced to exceed Aus Standards but do contain recycled material and small contaminents can occassionaly be found. These contaminents are of no detriment to the product and are within acceptable Aus Standards requirements. With the introduction of FoGo bins we are also seeing an increase in contaminents in our budget mulches but it is now a requirement for the Aus Standard that FoGo compost be in all our soil products. This is not a big issue and something that we do monitor closely for quality but we just like to let our customers know ahead of time so you are aware of why there may be the very occassional hose fitting, golf ball or shredded bag in your mulch.
All products will remain the property of Soil Yourself until full payment has been received (Trade account customers)
Prices and delivery charges displayed on the website are for Perth Metro deliveries only. Contact Us for a custom quote for deliveries outside of the Perth metro area